Category: Blog

A blog about us, our growth and insights along the way — reflections on our work, our thinking, and the changes we go through as a brand and as an agency.

How long it takes to build a website / Captain’s log, entry 32

Stardate: 26169.9 A quick note for context: if you’re B2B, like we are, a website earns its keep when it works as a clean presentation point and a reliable lead-gen hub.I got to that the long way round: Anyway, Codex + GitHub version control is a different universe in terms of effectiveness.I learned git in […]

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The Client’s Gut Feeling

Sometimes, when I critique businesses and business owners — our clients — it may come across as if I think I’m smarter than everyone else.As if I know better.As if I’m delivering the raw, uncomfortable truth of marketing. But the truth is simpler than that. The client — whether they are a founder, a business […]

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Convenient for Yourself?

There are business processes that are convenient.And there are business processes that are effective.Quite often, they are not the same thing. Take a simple example. Clients love sending voice messages. It’s convenient.You’re walking down the street, a thought pops up — you pull out your phone, record a message, send it. Done. It feels fast, […]

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Sydney Sweeney and “Flight”

Sydney Sweeney and “Flight” When someone writes, “Wait, why have we even normalised seeing clothes only on perfectly built, Photoshopped people?” — that question usually hides a more basic blind spot: what a brand actually sells. It hits hardest in B2C, in brutal categories, in mass segments where product utility stopped being unique years ago. […]

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Casting for a Fool: The False Practitioner vs Theorist Split

Honestly, I’ve got no f***ing idea where this split came from. Because once you look closely, it falls apart. If you’re a professional, you’re a practitioner. If you’re a practitioner, you’re also a theorist. This “folk” division into practitioner and theorist rests on a very basic misunderstanding of what theory even is. Theory is a […]

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Word of Mouth and Responsibility

When you want to make a simply decent choice, you ask people you know. When you want to make the best one, you go deep — you dig with your own hands, research, compare. Word of mouth isn’t really a decision tool. It’s a way to avoid deciding. This spring we puffed up a bit […]

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If You Have to “Nudge Me”, Don’t Nudge Me

“Ping me if you need anything!” — I’ve heard this in a dozen variations from people who later became clients, and from clients themselves. And it doesn’t work. It’s the same logic as that line: “If you have to explain it, don’t.”Here it becomes: if you have to nudge, don’t nudge. A client might mean […]

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